Data Deletion Instructions

To request deletion of your personal data, send an email to [email protected] with the subject “Data Deletion Request”. We may contact you to securely verify the request.

Upon a verified request, personal data relating to you is permanently deleted:

• →Message and conversation content, and attachments.
• →Contact details (name, phone, email) and contact records.
• →Queue, note and tag records.

Exception: opt-out (STOP) records and data we must keep to meet legal retention obligations or to prevent renewed contact may be retained, only for that purpose and to the minimum extent necessary.

Your request is processed within a reasonable period and no later than thirty (30) days; you are notified once it is complete.

Businesses using the Response360 panel can also export and erase a contact’s data (DSAR) directly from the panel.

Data controller: Otyken Cloud LIMITED (registered in the United Kingdom; the company operating the “Response360” brand). Contact: [email protected].